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I’ve always made sure my cleaning biz was secure.
One GREAT way to stay busy is with commercial work.
Yes…I’ve been beat up at times by some commercial accounts.
Once, my assistant tech witnessed an apartment manager making childish faces at me behind my back as I justified our charges to her.
Multiples times I remember waiting months for payment.
And these same “managers” called me the same day for service!
*** And then it all changed for me ***
I learned that targeting the RIGHT commercial account with the RIGHT message made all the difference.
LIFE’S TOO SHORT TO CLEAN FOR CRAZY MANAGERS!
The GOOD News:
There ARE commercial accounts that will schedule during the day!
They WILL pay you within 30 days or less!
Many of them NEED cleaning during the week 9am – 5pm.
It’s about targeting the RIGHT commercial account with the RIGHT message.
What questions do YOU have about getting commercial cleaning clients?
Leave a reply BELOW and ask your question.
P.S. Ask any question you like about how to get commercial cleaning business. And then watch you email because I’ll be holding a FREE webinar soon to answer all your questions. The recording will be available, especially to those who ask a question.
P.P.S. The webinar will be Thursday, November 6th 8pm eastern | 7pm central | 5pm pacific. Register FREE now at https://attendee.gotowebinar.com/register/2331061770068813826
LEAVE YOUR QUESTION BELOW NOW…
When is the Webinar? Thanks Barry
John, the timing couldn’t be better! I used to do a whole lot of commercial work and loved it, especially the big checks! My biggest job was a 30,000′ mall, once a year…But most of my eggs were in one basket, and I lost 25% of my revenue.
I want to start marketing to churches immediately…just bought a list of 200 of them that are over 10,000sqft. How should I market to these?
We have slowly added commercial carpet cleaning to our mostly residential carpet cleaning. The reason it has come so slowly is because we are so bad at marketing. Even joining your coaching club hasn’t helped. So I’m reaching out for help although I think your programs help a lot of cleaners, the problem is my many reasons for not implementing but I would still love to find something that would motivate me to action before I give up your coaching club.
Sincerely, Pat
Pat, Implementation is the KEY! We do have services that are included FREE in the Ad Club that will do some of this stuff for you. I’ll contact you privately and find out where you’re at.
would love to know how to market better to churches businesses for commercial glue down any insight you could add would be so appreciated.
So how do u get at these respectable, 8-5 commercial accts and what special needs do they look for? I am in a small town are there enough opportunities for full time, day time commercial bus.? Is the profit margin comparable to residential? What is your marketing plan and how expensive? What is the monthly cost your comm. marketing plan? How long has it been tested? What is the the percentage of response? What is the convergence rate usually?
John, I ride by office bldgs every day- how do I approach them to do business with me when Im just starting out with little monies but on times I do team up with a friend to complete jobs. Also, when doing commerical
carpet, which system should I use because there are many.
Thanks
Floyd.
love to get into commercial,let me know when webinar is
Have been trying to come up with ways to acquire commercial business but had no luck so far. Any help would be greatly appreciated.
I just do not do well getting out and marketing to commercial clients. I always see that “no soliciting” sign and think, oops, I’m soliciting!
on the other hand, I drove into a place today and signed them up in about 5 minutes … then I say why did it take me 10 years to do this?
time was just right…
Great questions so far…keep ’em coming.
The webinar will be Thursday night, Nov 6th. You can register at https://attendee.gotowebinar.com/register/2331061770068813826
How do i get them interested in calling me for cleaning?
I’m tired of doing apartments because they never pay on time. Are there good apartments out there? Seems like i’ve already cleaned for them all. How do i find the good ones?
what is the best way to approach a commercial manager? It seems they never want to talk to me.
I am wanting to add more commercial cleaning so that I have more steady monthly income. My problem is my lack of confidence of what to say. If I could get a better idea of what to say and how to “get through the gate keeper”, I would feel much more confident. Looking forward to the webinar.
I’d like to know what to walk in with if I’m knocking on doors. Pitchbook? Power point? B&A photo’s? What goes in it? Do I save it all for a presentation and quote only?
Would like to do doctor and dentist offices.
How do you get your foot in the door without
Getting a check up?
I’m just starting in this business, should I concentrate on commercial first or residential or both? any help would be appreciated.
I’m willing to pound the pavement, so to speak. But I’m not sure what to say when I walk in or what to leave behind. Any ideas? Also, is this even a good use of time? I know some that swear by it but I’m not so sure.
How do you get commercial accounts to refer you? Large or small.
What is a productive way to approach restaurants. Obviously night or morning work but there are lots of them.
What kind of commercial accounts are day work? How to approach them?
I always struggle with the best way to approach Prop Mgrs. Do you think a targeted mail campaign or the old fashioned drop in visit is the most likely approach to get their attention? If you drop in, is it a good idea to leave behind a small gift? I always feel like I am disrupting them when I visit unannounced, but maybe that is just my own opinion that is keeping me from acquiring as many properties as I could. Thanks!
Just need a basic idea of what I need to do to get more commercial business. I’ve been trying at this for a few year with a little luck but I need some help to do this now.
Whats the best way to land commercial jobs? How do I get them into a contract? Most of the time they are looking for a one time clean. How do I get past the secretary? How do I find out who is the person in charge of the cleaning? Is there usually a specific person who handles this? How do I find out what their cleaning budget is?
How can I get to the “top” of a large corporate establishment? I tried my local Lenscrafters store and I was kind of blown off to look up the corporate office online and contact them.
John what are your choice accounts? I’ve been told that Class A buildings are really good but I don’t have any in my area…
Just like yourself, here in Florida, we have a lot of condos and hotels it seems…have you any success in cleaning these accounts?
Also…I want to go after church accounts…in your experience is it best to approach them before the holidays or after? I’ve got a list of 200 that are over 10,000 sqft and I’m ready to go for it!…I just want to make sure the timing is right 🙂
How are/did you target these commercial accounts? What specifically did you look for before walking in, and what did you leave behind?
I have run across some commercial accounts that only want HWE, but they are usually on the 15th floor of some building, and will not allow a hook up to a truck-mount (liability reasons), for me I just cannot get excited about portable cleaning, especially when they respond with .10psf “seems a little high”. So I just walked away from those.
What am I doing wrong, not being able to attract the “right” clients.
Walked into most of the Denist offices in my area, cleaned a couple, and couldn’t land an account at the rest. The last one I went to wanted the floors stripped and waxed, they wouldn’t use me since I don’t wax floors.
Hey John,
Great topic to cover. What is the best approach to getting commercial clients on a maintenance program and how do you price that out?
Hi John
I have a couple of commercial accounts left from when I got started
The others ones that I had was a head ache
I can’t remember how i even came about getting the accounts
So I would like to know about how to acquire commercial accounts
What do I say to get to talk to the manager? I always have a hard time getting to them.
When I market for commercial accounts I use a flyer with the services I offer an email address and phone number for contact, the flyer I use I drop off at the front desk, I have found that it is the gate keeper’s job to route this information to the appropriate person because in most cases it is not the office manager. Is this a good approach to establish a first contact so when a follow up call is made it not necessarily a cold call.
Right now we are a husband and wife team only. I take care of the office and my husband does the work. We have a few people we call on when there is to much work for just him to handle and they also work weekends for a couple of cleaning accts we have. My question is since neither my husband or myself are very good at sales is it a good approach to hire a sales person and how would you pay that person? Salary only, commission only or both?
As with many, I haven’t had the intestinal fortitude to go door to door knowing 99% will say NO THANKS. I want to be a carpet cleaning business owner (and tech), not a door to door salesman. Any suggestions?
What type of commercial business do we want to get. When we are talking to prospects what questions should be asking to determine if they are the type of customers we are looking for.
Hello, we want to get more commercial accounts but do not know how to begin. We are looking to expand our business. Would love any advice on what to take with us when searching, who to talk to, what to say, etc. Anything will be greatly appeciated!
If you read thru the comments it seems the biggest problem people have is actually doing what John says to do so why not put together a complete done for you program. I think if you did this it would actually make you more money because you could get paid each time a job is done.
first after how long would I be able to get commercial account when I sign up for your marketing course
Also that would cover all commercial janitorial cleaning
carpet cleaning
window cleaning
and others
please advice
Do you have a formula on how often you would recommend cleaning service, based on business type, # of employees, type of foot traffic ect.
professional cleaners can easily manage the commercial cleaning, they knows very well, this is great information.
I would like to know how to price a 37 000 Sq feet church !! This will be my first big commercial job!!!
Price it so you make money! I don’t know what your cost is. But it depends on how difficult the cleaning would be. For my company, we’d probably price is around 15 cents per square foot. But if it’s super easy to access, we “may” charge a little less for over 30k square feet.
Its really a good blog on online cleaning service. I appreciate your article. This blog is really helpful to give you the information on online cleaning services. So thanks for sharing all that important information.
Thank you for the great blog.
Good article & excellent way to articulate. Keep it up.